Amy was a 25-year Macy’s, Inc. veteran who joined the company in 1983. In May 2008, she was elected as senior vice president for property development. In her role, she oversaw a range of corporate-level functions, including store design and construction, real estate, energy services, sustainability, licensed operations, non-merchandise purchasing, and foodservice. Before that, she was vice chairman and director of stores at Minneapolis-based Macy’s North, and led the transition as Macy’s North was consolidated into the Macy’s East division in 2008. Prior to becoming a vice chairman of Macy’s North, Hanson served as president of the FACS Group, the Cincinnati-based Macy’s, Inc., now known as Macy’s Credit and Customer Services. She joined FACS in 1991 as group manager for planning and receivables, before being promoted to senior vice president in 1997 and president of credit services in 2000. She was named the division's president in 2002.

Amy is a 2004 YWCA Career Woman of Achievement Award recipient. She has an extensive array of non-profit board experience including: Cincinnati Art Museum Executive Committee (2013 – current), Chair of Marketing Committee (2013 – current) and Board of Directors (2012 – current); Minority Business Accelerator Cincinnati Chamber of Commerce Chair (2011 – 2015) and Leadership Council (2008 – 2015); Cincinnati Community Development Corporation (3CDC) Development and Finance Committee (2012 – current); YWCA Board of Directors (2011 – current); Cincinnati Arts and Technology Collaborative Board of Directors (2014 – current); and Breakthrough Cincinnati Board of Directors (2014 – current).