Last Revised: 10-4-18
This Policy describes:
- The types of information we collect from you or that you may provide when you visit our website available at: https://www.messer.com/ (“the Website”).
- Our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, then please do not use the Website. By using the Website, you agree to the terms of this Policy. This Policy may change from time to time (see below, “Changes to this Policy”). Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
What We Collect and How We Collect It.
To ensure that we provide you with the best possible experience, we will store, use, and share information about you in accordance with this Policy.
Information You Provide to Us
Personal Information is any information that can be used to individually identify you from a larger group, such as data including, but not limited to, your:
- first and last name
- email address
- telephone number
- community/organization name
- areas of interest
- comments or messages provided in free text boxes
You may provide us Personal Information when you:
- request information
- send us a message
Automated Information Collection
In addition to the information that you provide to us, we may also collect information about you during your visit to the Website. We collect this information using automated tools that are detailed below. These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), the pages you have viewed, and the actions you have taken while using the Website. Some of the tools we use to automatically collect information about you may include:
(a) Cookies. A “cookie” is a small data file transmitted from a website to your computer’s hard drive. Cookies are usually defined in one of two ways, and we may use both of them:
- (1) session cookies, which do not stay on your computer after you close your browser, and
- (2) persistent cookies, which remain on your computer until you delete them or they expire.
We may use the following categories of cookies on the Website.
- i.Performance Cookies. These cookies collect anonymous information on how people use the Website to help us understand how you arrive at our site, browse or use the Website and highlight areas where we can improve, such as navigation. The data stored by these cookies never shows personal details from which your individual identity can be established.
- ii.Functionality Cookies. These cookies remember choices you make such as the country from which you visit the Website, your preferred language, and your search parameters. This information can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Website more tailored to your preferences. The information in these cookies may be anonymized. These cookies cannot track your browsing activity on other websites.
Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser’s settings. However, by disabling cookies on your device, you may be prohibited from full use of the Website’s features or lose access to some functionality.
(b) Web Beacons. A Web Beacon is an electronic image. Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior. If we ever offer to send emails to you and you choose to receive those emails, we may use Web Beacons to tract your reaction to those emails. We may also use them to track if you click on the links and at what time and date you do so. Some of our third party marketing partners may use Web Beacons to track your interaction with online advertising banners on the Website. This information is only collected in aggregate form and will not be linked to your Personal Information. Please note that any image file on a webpage can act as a Web Beacon.
(c)Third Party Websites and Services. We work with a number of service providers of marketing communications technology. These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide. The information collected can be gathered on the Website and also on the websites where our marketing communications are appearing. For example, we may collect data where our banner advertisements are displayed on third party websites.
Do Not Track Disclosure.
Other than as disclosed in this Policy, the Website does not track users over time and across third party websites to provide targeted advertising. Therefore, the Website does not operate any differently when it receives Do Not Track (“DNT”) signals from your internet web browser.
Your Choices and Selecting Your Privacy Preferences.
We want to provide you with relevant information that you have requested.
If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed to the service. Any transactional or service-oriented messages are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services, and are not intended for the purposes of marketing.
We will not intentionally send you email newsletters and marketing emails unless you consent to receive such marketing information. After you request to receive these emails, you may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email. Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided.
Any such communications you receive from us will be administered in accordance with your preferences and this Policy.
Accuracy and Access to Your Personal Information.
We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.
To view and change the Personal Information that you have provided to us, you can contact us directly for assistance.
Information of Minors.
We do not actively seek to gather information from individuals under the age of sixteen (16). We do not target the Website to minors, and would not expect them to be engaging with the Website or services. We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet. If we are aware of any Personal Information that we have collected about minors, we will take steps to securely remove it from our systems.
How We Use Your Information.
The information we gather and that you provide is collected to provide you information and the services you request, in addition to various other purposes, including, but not limited to:
- Preventing malicious activity and provide you with a secure experience.
- Providing service and support for services you request.
- Providing marketing communications that are effective and optimized for you.
- Keeping you up-to-date with the latest benefits available from us.
- Preventing unwanted messages or content.
- Measuring the performance of our marketing programs.
How We Share Your Information.
We do not sell or lease your information to any third party. We may disclose your Personal Information to our trusted third party business partners in accordance with this Policy. We work with a number of partners that help us process your requests, deliver customer service and support, send email marketing communications, and provide experiences that you have come to expect from us. We will share your information with these third parties in order to fulfill the service that they provide to us. These third party partners are under contract to keep your information secure and not to use it for any reason other than to fulfill the service we have requested from them.
We will not disclose or share your Personal Information with third parties for the purposes of third party marketing to you without your prior consent.
Except as described in this Policy, we will not share your information with third parties without your notice and consent, unless it is under one of the following circumstances:
• Responding to duly authorized information requests from law enforcement or other governmental authorities.
• Complying with any law, regulations, subpoena, or court order.
• Investigating and helping prevent security threats, fraud, or other malicious activity.
• Enforcing or protecting the rights and properties of Messer or its subsidiaries.
• Protecting the rights or personal safety of Messer’s employees.
There are circumstances where Messer may decide to buy, sell, or reorganize its business. Under these circumstances, it may be necessary to share or receive Personal Information with prospective or actual partners or affiliates. In such circumstances, Messer will ensure your information is used in accordance with this Policy.
Third Party Websites.
For example, one trusted third party partner is iSqFt. iSqFt is responsible for collecting and processing prequalification information for subcontractor vendors. Another trusted third party is Ultimate Software. Ultimate Software collects and processes information you provide when applying for an employment, internship, or co-op position. Some of these trusted third party partners will ask you to create a username and password that should only be known to you.
For Website Visitors Outside of the United States.
Many visitors to the Website may be located outside of the United States. To provide you with our services, we may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours.
Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Policy.
For Website Visitors in the European Union (“EU”).
We do not conduct business in the European Union or intentionally collect personal data relating to any data subjects in the European Union. Therefore, we do not warrant that our Website complies with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, or “GDPR”). Please be aware that any information you provide to us is stored and processed within the United States, which does not have the same protections as the European Union. Website visitors in the European Union are discouraged from sharing their personal data with us, and any personal data from website visitors in the European Union will be deleted.
Safeguarding the Information We Collect.
We take reasonable technical, administrative, and physical safeguards in order to protect your Personal Information against accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. You have a responsibility, as well, to safeguard your information through proper use. Please also notify us of any unauthorized use.
Changes to this Policy.
How to Contact Us.
We value your opinions and welcome your feedback. To contact us about this Policy or your Personal Information, please contact us at:
Messer Corporate Support Office
643 W. Court Street
Cincinnati, OH 45203